For several years, NewQuest helps you to implement ERP! This tool, that takes the form of a software, allows you to easily follow your operational information and services. Composed of independent and interactive units that cover all the information systems, it gives flexibility to any company. Indeed, each unit manages a specific type of information and the company can choose to turn it off or on. Purchase management, stocks management, accountability, storage management… The ERP, linked to your e-shop, allows you to centralize all your data and makes your life simpler. Hello! The mission of NewQuest starts here!

And so, we have been implementing a lot of different ERP units for our clients to improve:
– Stock management
– Prices management
– Orders management and the tracking
– Client’s data management

A lot of advantages!

As explained before, an ERP centralizes a lot of information on the same platform. Now, you can have a complete view of your data and get well-informed when you have to take a decision. Indeed, it allows you to in-depth analysis, a good way to better understand your customers, to improve your forecast and to strengthen your marketing strategy.

Another advantage, the ERP deletes any wrong, lost or duplicate data. Each action that your website does is automatically transferred to your ERP. Let’s take an example: when you want to edit a price, you only have to change it in your ERP software and it will be automatically changed on your website. Another example: when a customer buys a product, the client’s information is registered on your ERP with all the other data that you already have for this client (no matter how the data was collected, from your stores or your e-shop).

The ERP also has a huge advantage: you can automate product management, orders and shipments. In that way, orders and client’s data will be included in the ERP without any physical assistance. A monitoring system even allows you to follow the status of the expedition.

Regarding the stock management, you can automate it too. No matter if you sell online or offline, you will find out all the information on the ERP platform and the stock will be updated according to the sales. Furthermore, it seems important to precise that your suppliers can be connected to your EPR and automatically supply you when you need.

As you know, an ERP allows you to save time and to have a complete and instantly view of your activity, both online and offline. You will then be able to increase the customer satisfaction and exclusively focus on your activities with more added value.

We have been working with different ERP software

Indeed, according to the client’s needs and objectives, the solution can be different. Here is a non-exhaustive ERP list where you can see different software we worked with. We can implement them on platforms like PrestaShop, Magento, WooCommerce or Symfony.

Navision, ERP Effitrace, Quadratus CEGID, Eurêka Solutions, Texas Win, Lundi Matin Business, ADD Informatique, Winbiz, SAP and others.

Do not hesitate if you have any question about ERP software! You can contact our team of experts by clicking here.

L’article How to better manage your e-shop thanks to ERP! est apparu en premier sur NewQuest • Blog.

Today we have the pleasure of introducing the latest addition to our (rapidly growing) family: Keecker.
First launched in the USA via Kickstarter, this small, autonomous robot is full of surprises! Entertainment, communication or even security, Keecker has just arrived in France ready to conquer our homes… and our hearts!

HEY KEECKER!

Keecker: the name came from “kick”; Keecker is a small, oval shaped robot who’s all set to revolutionize the way you consume multimedia products in your home! We might even say it’s going to “keeck start” your lives!).

More seriously, Keecker is the idea of a…French start-up! Pierre LEBEAU, former product manager at Google, launched the project in 2012, but had to wait until 2014 – via his Kickstarter campaign in the United States – to see Keecker truly come to life. Presented as the first autonomous robot controlled by voice command, it has been designed to be your favorite companion to keep you company and entertain you in your home!

Mobile and autonomous, this little robot provides a concentrated package of high technology, housed in a case that’s 39 cm high and weighs 9.5 kg, the perfect dimensions for an entertaining companion!

As far as multimedia goes, Keecker has a high definition 90-degree video projector, a 4.1 surround sound system and a full 360° video camera, everything you need for hours and hours of entertainment.

Connected, it’s equipped with Bluetooth, WIFI and even Chromecast.

Full of smart sensors, Keecker’s equipped with GPS, a compass, an accelerometer, infrared sensors, and a 3D camera enabling it to map the surrounding environment and so move around without collisions.

Also provided with voice command and temperature and humidity sensors, Keecker is able to understand and interact with its environment.

Designed as a multimedia device with independent mobility, its multiple functions let you watch films, TV series, or any type of videos thanks to the high definition 90-degree video projector and listen to music using its high-fidelity sound system.

Added to that, its numerous sensors, cameras and voice command let you monitor the security of your home and measure the quality of your environment (the levels of humidity, temperature, light…).

As it’s compatible with Android TV, you can use any of the applications available on PlayStore directly on your Keecker and connect to all your favorite video and audio streaming, VOD and direct TV platforms, as well as games and lots more surprises!

WHY KEECKER IS REVOLUTIONARY

More and more of the objects we use on a day-to-day basis are a concentrate of high-end technologies and features. Think of our smart phones: real pocket computers, not just telephones but also mini TVs, game consoles and much, much more!

What if it were possible to simplify the technology used in our homes to make it too, more compact, smarter, more mobile… in other words: more fun?

It’s the objective that the French start-up and its highly motivated team set themselves for Keecker!

Designed to bring a revolution to our homes, Keecker replaces your TV, your sound system, your webcam, your security cameras even your thermometer. The first autonomous robot controlled by voice command, it both simplifies all the functions we need in our daily lives and makes them more mobile… wireless!

Keecker is able to situate itself and move around alone, using its sensors and the mapping of your home set up when you installed it. All that’s left for you to do is to tell it where to go, and it carries out your instructions. No need to worry about recharging it either, once it knows where the charging dock is, Keecker is smart enough to do that on its own whenever it detects low power levels.

You can also interact with your Keecker via any connected device equipped with the Google assistant, such as a loud speaker connected to Google Home for example. The assistant connects directly to your robot to transmit your commands.

APPLICATIONS FOR THE FUTURE

Keecker’s API opens an entire range of possibilities. Even if all the features will not be open (as Pepper’s are, for example) and even knowing that we’ll always be limited by the robot’s own capabilities, we’re really getting excited about the world of possibilities promised by upcoming updates and future applications.

Although the robot was presented as THE revolutionary solution for home multimedia, we’re already imagining seeing it breaking into the business market. We foresee several uses for this endearing little robot in the (not too distant) future:

RECEPTION: What if Keecker could take over reception in your company? Using a key phrase or by detecting people’s presence using its 360° camera, it could automatically play a welcome video presenting your company.

ASSISTANT: The perfect assistant for making presentations anywhere in your company! Keecker just needs to turn its projector towards the wall to show your PowerPoint and/or video while you present your key points. No more need to plug in and connect your video projector…

MEETINGS: For long distance meetings, get your interlocutors fully involved in your discussion using Keecker’s 360° roaming camera. No more need to share a single webcam, suddenly, your video conferences take on a whole new dimension.

SALES EVENTS: We’ve already talked about using robots in sales areas, why not Keecker? Imagine setting it up in your store to provide extra information to interested customers. Presentation videos, tutorials, recommendations for use or perhaps consumer reviews. Quality content for a fun way to support your customers in their purchasing experience.

FACILITIES MANAGEMENT AND SECURITY: why not use Keecker’s vast number of sensors and its connectivity, to control your working environment: temperature, light, humidity: what if Keecker was your route to smart connected buildings?
The 360° camera and the mapping of the surrounding environment could also be used as a security camera to monitor your premises… from home using your smart phone.

MOVING FORWARD… There are countless possibilities, and we have lots more ideas to suggest. In an interview, Pierre LEBEAU also mentioned the idea of using Keecker with its 360° camera combined with Oculus software. From that starting point, it’s easy to imagine using both at a trade fair to immerse your visitors in a live visit of your company or let them explore an art gallery or museum.

Once again, the gap between today’s technology and our wildest dreams for robotics is closing fast, opening up great hopes for the future.
Now we just have to keep a close watch on the next updates and new applications for Keecker, a robot that’s small… but powerful!

L’article KEECKER, the French multimedia revolution at the heart of your home est apparu en premier sur NewQuest • Blog.

IT’S CALLED: « A SEAMLESS CUSTOMER EXPERIENCE »

The main objective of omnichannel projects is to make the customer’s life easier. Being able to go through every step of the buying process on any type of device, anytime, anywhere: if that’s your dream NewQuest, in partnership with Ingenico, has made it come true!

Just a reminder

Ingenico, is 32 million terminals worldwide, they’re present in 170 countries, have 78 nationalities in their team, and above all, 25 R&D centers worldwide, where, day after day, they’re developing the retailing changes for tomorrow’s world. Every time you walk into a shop, there’s a strong probability that when you pay you’ll be inserting your credit card into one of their electronic payment terminals (EPT).

In 2015, Ogone, former European leader in the field of online payment services, became Ingenico ePayments, the mobile business and online division of the Ingenico group. As online payment is at the heart of the omnichannel strategy, we developed our first omnichannel solutions by integrating Ingenico ePayment into PrestaShop thus meeting the new needs of e-retailers while improving turnover in their stores.

E-RETAILERS NEEDS ARE CHANGING

The NewQuest – Ingenico ePayments partnership answers the questions and fulfils the needs of todays’ retailers and e-retailers:

1. How can I encourage my customers to reserve on line and pay in store?
2. How can I manage a simple, efficient loyalty program both on my Prestashop e-commerce platform and in my stores?
3. How can I set up a more flexible loyalty program and better assign anonymous customers coming through my stores to a cohort?

To answer these questions, in cooperation with Ingenico we designed technology enabling us to transform your customers’ credit card numbers into a “token”. In automated payment systems, “tokenization” is the process of substituting bank data with “discardable data”. As this has become widespread, it has opened broader, genuine possibilities for e-commerce and m-commerce which are materially and technically very simple to implement, offering your clientele a truly optimized path to purchase.

From now on, whether your customers pay in store or on the Internet, they will be identified thanks to this individualized number (the token). Without revealing the credit card number to anyone, you can improve you customer knowledge and send them more closely targeted offers.

Our omnichannel payment technology really makes your customers’ lives easier. Depending on their mood, they can move freely between your online store, your mobile application or even your bricks and mortar store without losing their loyalty points. From the e-retailer’s point of view, a dedicated dashboard gives you an overview of their payment history enabling you to better understand your consumers and develop a strategy to build customer loyalty and stimulate conversions.

A SINGLE, ANONYMOUS LOYALTY CARD

Let’s take Gust Have, NewQuest’s online restaurant client, as an example. If, like most of the NewQuest crowd, you enjoy taking the time to eat lunch out on the restaurant’s terrace, but also want to order your food quickly on line after your Wednesday sports session and pick it up at the counter, then you’ll sometimes pay online and sometimes pay at the restaurant.

With this new technology, we’ve broken down the barriers between on line payments and in store payments putting retailers in a position to reward loyalty at each payment. For instance, if Florian orders online on Wednesday and comes to order at the restaurant the following Friday, by paying with the same bank card, his orders are recorded independently of how they were placed.

This way we gain his loyalty and give him his free sandwich on his 10th order; no matter that the 1st order was made online, the 4th on a mobile device and the 8th straight from the terrace of the restaurant.

Another example is Precision Ski, an online store selling mountain gear which NewQuest designed. In addition to their online store, Precision Ski owns over 46 stores and has 120 franchise stores throughout France.

Deploying the omnichannel offer we developed with Ingenico, means all their bricks and mortar stores benefit from standardization of transactions carried out in the stores. This means that when a customer orders online, in the store in Les Arcs or the one in Val d’Isère, all the stores have access to the customer’s buying history, so that when payment is made the most loyal customers get their reward without a loyalty card ever having been shown or even created, and without needing to give a surname, first name, post code or email address. The individualized token number brings all the information linked to the customer on the retailer’s screen without revealing his/her identity.

If you would like to know more about our omnichannel solutions for your business and the possibility for you to give your PrestaShop online store a physical dimension, don’t hesitate to contact us!

L’article Omnichannel: a major partnership between NewQuest and Ingenico! est apparu en premier sur NewQuest • Blog.

We have in fact created a total solution, based on PrestaShop, allowing your customers to order their meals on-line, to pay for them, and to pick them up at the counter.

It’s so simple that it can be summed up in a few steps :

• Your customer goes onto your website and creates his account,
• He selects in a few clicks, places his order and pays via Paypal or  by credit card,
• Then, he comes leisurely to pick up his order at your counter !

No more queues or compulsory reservations, also no more customers distraught about contents of the menu !

Everything is simple, flexible and efficient and has been conceived to allow you to gain a foothold in going digital in a proactive manner with resulting additional sales and customers.

The restaurant side is optimized too:

• Once the order is confirmed, in the kitchen you will receive (on a screen and/or on a printer whatever suits you best) instantly as soon as it is validated by your customer.

• You can manage the totality of your orders and your customers on your on-line control panel.

• You will have all the customer’s receipts to be able to give the precious package to the customer who comes to collect it from your establishment.

We have conceived a complete package going from the on-line right up to the material to be installed within your restaurant and thus we can adapt the system in relation to the size of your restaurant, its functioning and the number of place settings.

Therefore, you can very easily update your menu, your offer, time limits for reservation, your opening hours and (even better) for all of your sales outlets. Because, of course, it is possible to manage several shops with the solution and to leave the choice up to the customer of which pick-up point he prefers to collect his order from.

Like this you will have an on-line reservation site completely connected to your counter and to your kitchen which allows you, of course, to also present your establishment, its activities, your values and your team… Nothing so simple, effective or revolutionary has been seen since Willi Waller in 2006 !

We are thus capable of equipping a Food Truck to enable it to receive its reservations in a fully autonomous manner like a brasserie with several screens and printers with tickets in the kitchen.

We can equip your restaurant like this:

• With a connected screen listing the orders to be treated,
• With a connected printer directly  transmitting to the kitchen the orders to be prepared and the details of each order and without any action necessary on your part,
• With a loyalty card reader,
• If required, with a Wi-Fi 4G spot to enable your order/reservation platform to transmit your orders directly to the kitchen.

Very simple to implement we have all the equipment necessary to carry out the installation in a few hours or days depending on the installation and the material you wish to use.

So we need electricity, Wi-Fi (and we can even supply this thanks to a built-in 4G spot in our console), a logo and a domain name and we are capable of  deploying your system of reservations and orders on line within the month (it’s not the same thing as the phoney offers in the Yellow Pages, isn’t it?).

That’s not all, as when the solution is installed, customers who have placed an order can then:

• Leave and share an opinion on the site and on the social networks.
• In the case of a mobile restaurants or Food Trucks, receive an email indicating your location for his order.
• Receive automatically the menu of the week, of the day or for the following day.
• Receive an SMS alert confirming that his order has been registered and then indicating when it is ready.

Naturally and notably thanks to Shoperize, your customers can order on-line using computers, tablets or Smartphones (And why not, in the future, plan alerts on Apple Watch!).

In addition, we have prepared very detailed statistics on the behavior of the stomachs of the members of NewQuest (yes, yes we have!…) and it is clear that, from 11 a.m. on, these remind the team that it is high time to decide as quickly as possible “what we’re having for lunch” (and, yes, we’re getting hungry!): this is even the subject of discussions on Skype or on Google Doc dedicated to and set up collective orders…

Finally, it is already possible to order on-line… at Mc Donald’s!

We have therefore placed great importance on making available, to any restaurant owner or Food Truck, this type of technology and on giving them the opportunity to do Food-Commerce on-line (Isn’t that a great plan for the conquest of the culinary world?…).

From now on, any customer, for instance, one of the members of NewQuest, can place an order that you will receive directly in the kitchen…

And if after all that, you are thinking about other needs or features, you should know that we offer other even more advanced features (oh yeah, we weren’t going to let you go like that! ) for example:

• The Cashless and the possibility of ordering using pre-paid credits.
• The making of collective orders for these famished teams but which still allow the preparation of individually processed orders.
• Allowing for allergies: to specify what you are intolerant to and the products which include these ingredients will be specified.
• A record of what you have previously ordered enabling you to discover a new dish each time you order.
• Easy and intuitive search tool for the customer with original filters like “you have already tried”
• Payment by luncheon vouchers and other various different means of payment.

We will soon be presenting you with the first pilot restaurants and Food-Trucks pilots and we will make a little report on them to show you how all this works in the style “This is not rocket science”!

And all of this:

• Without commission on your sales,
• Without being dependent as your web site belongs to you,
• With the guarantee of attracting people to your establishment during this period where competition in “delivery to your door” is fierce…
• And with a single purchase cost and then a monthly fee for the use of equipment and the hosting like for a completely normal or classic website.

If you would like to know more about our solutions for connected restaurants and the possibility for you to do Food-Commerce, don’t hesitate to contact us!

L’article Transform your Food-Truck or your restaurant into a connected restaurant thanks to Food-Commerce from NewQuest! est apparu en premier sur NewQuest • Blog.

Yes, indeed, this is a question well worth asking!

To put it simply, this open source solution is (according to its site) like an Open Source search engine and a performance analysis engine which is super “scalable“, super “adaptable“…

In a nutshell, this solution is capable of finding the keys in your pocket, in your wife’s handbag or even better, in the kids’ bedroom, blindfolded…

Elastic Search is therefore an indexing and search solution in your data base and its contents, all independently of the activity of your website and its server, thus offering:

• Better response times by relieving your data base from indexation and search tasks,
•  An added “intelligence” to your search with the capacity to provide close correspondences, to do spelling corrections even of related researches,
• A management of adjustments specific to your search by excluding results by using shortcuts,
• A capacity for search and management of a great amount of data by resisting the restrictions coming from your data base,
• The possibility to search through several sources of data, which is extremely useful when we know that a CMS editorial (like WordPress for example) is systematically attached to an E-commerce platform.

Besides, we think, at this moment, that any self-respecting technician who dreads the question coming from his client “Can we not have the results from the blog and from the shop in the same search?” Adding “It can’t be too complicated, can it?” (At this point you already know you’re getting off to a bad start…)

• The possibility of delegating the faceted browsing of a retail website to Elastic Search, and, when we know to what extent this can be demanding on resources on a web store, it is maybe a detail for you but to us …it means a lot…

If, after these considerations you are still not convinced or at least intrigued, no use delaying your To Do list further by reading this article. Otherwise …Let’s go on…

Here are a few figures and performance indicators:

• Response times can be up to 10 times faster than the embedded search of a retail website,
• A reduction of at least 30% of the load on the machine caused by the search,
• An indexation capacity of several thousands of products without crashing the site during the indexation (admit that you have experienced this before…).

It is true that if the results and the advantages given by Elastic Search are simple and clear, as for its implementation this is less straightforward…

And for this, my dear, we need:

• (Very) good admin systems,
• A Magento or PrestaShop module adapted to augment the search of your Web store,
• A pleasant and motivated team to help you adjust and configured your search with the greatest care (because a good search, it’s like grandmother’s recipe, it needs hard work; it is configured and tested carefully!)

And you’re in luck! You know what?  NewQuest has all of this...(Here, you say to yourself “Heavens! This is an article for advertising purposes!!! “. We have nothing to hide, in fact… yes).

Because the NewQuest team has designed a Prestashop Elastic Search module to supplement this search solution and to maximize its potential.

By the way, one of our recent creations, the E-commerce platform of the Olympique Lyonnais football team is a very good example (especially when you know that everything functions on an Azur Cloud).

The module available for Prestashop will very soon also be available on Magento!

The strengths of Elastic Search:

• Data in real time, it is exploitable for all types of research or analysis as soon as they are  indexed,
• System distributed is totally scalable according to needs and the volume of the data,
• – Broad availability of features guaranteed by clustering and data replication system,
• – A Full-text search based on the Apache Lucene engine, numerous filtering features are provided (geolocation, auto-completion, multilingual, suggestions etc…),
• Document oriented, no complex data schema but only definitions of data type,
• Numerous modules made available through the community able to provide very powerful analysis tools and logs.

The advantages of Elastic Search for E-commerce?

The needs of an E-commerce site are concentrated on the search for products, Elastic Search will index the entirety of the products offered by the brands, the tree view of the web site and even the editorial content.

Indispensable features are provided by Elastic Search:

• Auto-completion, auto-suggestion and instant search,
• Control of spelling approximations and a dictionary of synonyms made available,
• Customizable weighting of search criteria,
• Faceted browsing and high-performance and sophisticated filtering system,
• Excellent performance, reduced page loading time.

A powerful complement for Prestashop:

The faceted browsing and search systems offered by Prestashop function very well and perform their roles perfectly, however to date it is regrettable that certain functionalities are lacking:

• No filter on the “brand” and “search” pages,
• No search approximation,
• Depending on the volume of products, the loading times for the product listing can be long.

ElasticSearch will come into action on all types of “product” listings to offer the user a better browsing and search experience.

Fewer clicks and a shorter search time = a better transformation rate! The Holy Grail!!!

How can I benefit?

Our team has developed a module for PrestaShop available from the version 1.5 and compatible with its latest version. Moreover, we make a point of continually evolving along with the solution and thus combining the two systems in the best way to offer the most optimal user experience possible.

This module is completely configurable, it enables, among other things, the setting of its filter models by product category, by brand page and even to have a one specifically for the search page.

At the same time, our team installs and parameterizes Elastic Search to couple it with the module. The indexation of your products is then completely automatic and everything functions without human intervention.

On average, a reduction of more than 20% on loading time for the main pages of your shop is awaiting you!

Just try it out and you’ll like it! If you too cannot understand why you haven’t passed over the search of your retail web site to Elastic Search don’t hesitate to contact us to install our Prestashop for Elastic Search module!

Get in touch now?

L’article A Prestashop module for Elastic Search: NewQuest did it! est apparu en premier sur NewQuest • Blog.

Google’s latest update penalises non-mobile friendly sites

Currently, a “Mobile-friendly” label is given to results whose websites will adjust to fit a smaller screen. The label appears in gray under the website’s name and URL:

This label simply lets users know what sort of display they can expect to see when they click on a result. But since navigating a non-mobile version of a website from a mobile device can be frustrating, Google will soon use this label to do more than just inform users.

By adding mobile friendliness as a criterion for mobile searches, Google is trying to put mobile users first.

What does this mean for you?

Let’s face it, if you don’t have a mobile version of your site you may see a drop in your rankings but no panic. Here is what you should do.

First, check to see if your website is mobile friendly with this test from Google Developers, created specifically for this occasion.

• Your website is mobile friendly? Great!
• Your website isn’t mobile friendly? No problem — we offer a simple solution that can help you establish your mobile presence.

Shoperize the best eCommerce mobile version

Shoperize is an efficient, cost-effective M-commerce alternative developed by NewQuest (Us!). It is fast, reliable, and compatible with any E-commerce platform, including Prestashop and Magento.

Mobile sites powered by Shoperize feature an intelligent design based on the displays of social media interfaces.

By providing an innovative mobile shopping experience, Shoperize has helped increase customer loyalty in addition to helping clients reach new audiences. In fact, these mobile solutions have proven their effectiveness by increasing clients’ ROIs significantly during customer acquisition campaigns.

And Shoperize does all this without ever collecting commission on sales.

The changes Google will make in April are the perfect opportunity to expand your E-commerce business and offer a mobile version of your site.

Contact us to see if Shoperize could be the M-Commerce solution for you — we’d love to chat!

L’article Mobile-Friendly: A major Google SEO update and the solution from Shoperize! est apparu en premier sur NewQuest • Blog.

That’s a question we get almost everyday here at NewQuest, so I thought it was time to talk about it

Let’s have a look at the figures first. According to the Email Client Market Share website, 1 out of 4 emails gets opened from iPhones and if you add Android users, you get almost 40% from smartphones.

– “So what? ”
A survey conducted by BlueHornet on Email Marketing Consumer Behaviour showed that 70% of consumers immediately delete emails that don’t render well on their smartphone.

Basically, if you consider sending out 10,000 emails at 1 cents/email, not having a mobile version is equal to throwing away $27!

– “What should we do about it?”
At NewQuest we help our clients get their message across on all devices to get maximum ROI from their eDM campaigns.

– “What’s next?”
The next step is to get your website responsive for once your subscribers click through!

Stay tuned!
The NQ Team

L’article Why responsive email template? est apparu en premier sur NewQuest • Blog.